Account Manager – Central London – Hybrid – Expanding Digital Media Agency – £40,000 – £50,000 + Benefits 

Our client is a digital performance agency with expertise in search, media planning and buying, SEO, creative production, data science and analytics. They combine the brightest minds with innovative technology to deliver seamless, forward-thinking strategies. Powered by their proprietary AI platform, industry-leading toolset, and creative ingenuity, they deliver integrated campaigns that engage customers at every touchpoint, from global audiences to individual store locations.

Position Summary

They are looking for a passionate, enthusiastic and solution-oriented Account Manager. The Account Manager's responsibilities include maintaining a thorough knowledge of their products and services, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

What You’ll Do

Account Management

• Develop a firm understanding of the client’s industry, marketing strategy and goals
• Work with the Account Director and subject matter experts to identify opportunities to grow existing client relationships.
• Manage internal aspects of a project implementation including preparation of client engagement briefings and proposals, tracking client data, QA validation, and reporting of internal and external client activities and communications
• Ensure project requirements are documented.
• Develop internal relationships with all delivery teams to ensure collaboration that delivers on set client objectives and goals
• Monitor established program KPIs and ensures that the program performance meets the agreed upon client KPIs.

Client Relationship Management and Communication

• Develop productive business relationships and partnerships with Clients in order to manage day to day program queries and deliverables.
• Deliver effective and efficient documentation, communication and dissemination of information regarding client activities and client administrative procedures.
• Work with clients to complete a specific project brief and coordinate client approvals, budget and Financials

• Assist Account Director in the development of annual account plans that meet revenue growth and profit margin targets for assigned clients.

Knowledge and Industry Relations

• Demonstrate in-depth knowledge of our clients product offerings, such as media, paid search, analytics, search engine optimization (SEO) through our TotalSERP platform, local SEO through our TransparanSEE technology, content strategy and creative.
• Be an expert on the client’s program across all scoped channels and their wider marketing plan.
• Our client will provide support through industry and platform training and development

What You Bring

• 3 years account management experience
• Good understanding of Google Analytics and other digital ad and analytics platforms
• Competency with MS Office products including Excel, Word, PowerPoint and Outlook
• Ability to report data and to relate results to client objectives
• A creative, capable, agency-experienced professional who takes a wide range of account-level responsibilities in their stride, including defining short-term goals and long-term strategy, KPI monitoring and financial reporting
• Familiarity with our clients core services
• Somebody who will develop productive business relationships and alliances with clients in order to manage day-to-day program-related inquiries and deliverables
• A tenacious, positive person, who thrives in a fast-paced environment and can easily manage multiple projects simultaneously
• Analytical skills, with the ability to see all of the pieces and how each piece fits together
• Good interpersonal skills, with the ability to develop positive relationships with members of various internal teams as well as clients and prospects
• University degree or equivalent marketing qualification

What You’ll Get

• Professional Growth: work and train with the an acknowledged ‘Best Team in Performance Marketing’ agency 
• Collaborative Culture: Be part of a global organization that values enthusiasm, execution, curiosity, and courage.
• A supportive, collaborative, and dynamic work environment with a strong team culture.
• Twice-yearly social events conceived and planned collaboratively by the team.
• Competitive Benefits:
  •  comprehensive private health insurance.
  • 25 days of annual leave, wellness initiatives and parental leave.
  • Pension scheme.
  • Opportunities for continued learning and professional development.

How Do You Apply? 

If you are interested in applying for the Account Manager role, please do so via the link on this page or contact Digital Republic on the phone or email.

Contact Us To Find Out More:

Get in contact with Digital Republic Talent by sending an email to [email protected]. You can also find out more on LinkedIn, Instagram or Facebook.