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Digital Analytics Client Lead- Consultancy – Adobe Analytics/ Implementation- Remote – Competitive + bonus and bens
Overview
My client, an expanding and very cool analytics consultancy, is looking for a Digital Analytics Client Lead to join their team and play an important part in their superb working environment. The successful candidate will work across several clients, focussing on understanding of clients needs and processes, to deliver implementations, migrations and synthesize requirements, user stories and other documentation to ensure the successful delivery of complex multi-faceted projects.
Role Scope
Driving the overall direction for the clients you are responsible for across the Data Activation or Collection service strands.
Being the primary interface for our clients running their workstreams as per 6 core services listed above. We predominantly support those services via Adobe technology: Adobe Analytics and Adobe Launch. Ensuring all client requirements are understood, documented and validated, drawing on your experience to help define requirements.
Manage the client delivery of tasks related predominantly to Data Collection:
- Creating requirements documentation
- Creating detailed solution design reference documents
- Building implementation/deployment plans
- Configuring the tools (RSIDs, Activities etc)
- Working with the internal and external team members to manage the implementation process
- Working with the internal team members and client stakeholders to ensure all parties are completing their tasks to achieve the overall deliverable on time
- Supporting the development team to ensure QA is completed to the highest standard
- Creating segments, calculated metrics and performance dashboards to ensure all reporting requirements are met
- Proactively engaging with clients to continually enhance data collection and usage
- Between 2- -5 years Adobe Analytics and Adobe Launch, Tealium, DTM or GTM experience
- 2 -5 years managing client accounts
- 1-3 years implementation experience
- Excellent client communication skills
- Enjoys working in a fast-paced team environment
- 7% Pension
- Private Medical Cover
- £2k Annual Health and Wellbeing Budget
- Unlimited Training & Development Budgets
- £10k Limit on Cycle to Work Scheme
- 4.5 day Working Week Option
- Flexibility in Working Hours/Location
- Summer & Winter Parties
- Zero Politics or Bureaucracy
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