Enablement Specialist – Adobe Analytics / Implementation – Global Analytics Consultancy – Europe / Remote – €55,000 – €65,000 + Bonus + Benefits

This is a chance to be part of a growing team delivering real value for our clients. They have gone through a 30% YOY growth for the last three years, with a highly experienced team providing digital experience enablement services to their partners. They punch well above their weight, working with highly reputable organisations, always strive to go beyond client expectations, and they are recognised as leaders in the industry.

The Mission

Their mission is to become recognised world leaders across our entire service portfolio and we have a serious plan to get there, across the UK, EU, US & AU. They are a highly experienced team, dedicated to maximising client value return on data & technology. We’ve managed to do this better than anybody else for 10 years running by:

• Knowing digital data & the customer experience better than anyone
• Hiring great people
• Working honestly (we never over-sell or under-deliver & operate as part of our clients’ teams)

What they do

Data Collection

• Data layer strategy, design and implementation
• Tag management strategy, deployment and maintenance 3. Analytics strategy, implementation and insights support

Data Activation

• Conversion rate optimisation strategy, execution and insights support
• Personalisation strategy, execution and insights support
• Omni-channel digital customer experience journey orchestration

This Role – Enablement Specialist

You will thrive in this role if you enjoy the freedom and responsibility of setting your own agenda; if you are extremely well organised and have the emotional intelligence to handle sensitive situations when they occur.

Client Enablement Specialists typically manage multifaceted projects and must have a good working understanding of all the consultancy’s services. This skill breadth is desirable but can be developed on the job where there is sufficient aptitude.

Responsibilities

Being the primary interface for our clients running their workstreams as per the core services listed above. We support those services via a mix of Adobe-centric base technology, increasingly also engaging with Email & Ad Networks managed centrally by a CDP. Ensuring all client requirements are understood, documented and validated, drawing on your experience to help define requirements.

Manage the client delivery of tasks related predominantly to your primary subject area:

• Data Collection (inc. analytics implementation)
• Creating requirements documentation
• Creating detailed solution design reference documents
• Building implementation /deployment plans
• Configuring the tools (RSIDs, Activities, etc)
• Working with the internal and external team members to manage the implementation process
• Working with the internal team members and client stakeholders to ensure all parties are completing their tasks to achieve the overall deliverable on time
• Supporting the development team to ensure QA is completed to the highest standard
• Creating segments, calculated metrics and performance dashboards to ensure all reporting requirements are met
• Proactively engaging with clients to continually enhance data collection and usage or Data Activation (CRO/ Personalisation program management & Reporting/ Insights)
• Research: Interrogating client data, their competitors, UX research and AI CX evaluation tools to generate strong test ideas
• Execution: scoping tests, moulding these with the client, briefing to the dev team, overseeing development & launch and monitoring to deactivation
• Evaluation: building test results dashboards, applying relevant audiences, writing summaries, including action
• Strategy: turning lots of individual test results into compelling narratives for change, typically delivered within quarterly reviews.
• Cross-Channel Interface: key to success is the ability to think outside of your comfort zone – bringing in other teams to contribute where beneficial to the program, e.g. suggesting an Analytics Audit where data quality is compromising testing, or an omni-channel audit where there’s an untapped opportunity to extend web successes to email/ ad networks.
• Ability to support COO and the client on their digital experience strategy and tool selection
• Ability to provide training support to your clients based on your advanced capabilities/experience of the core tools we use
• Regarded as a subject matter expert in any one of our 6 service strands.

Your ESSENTIAL skills and experience (Data Activation Specialist)

Technical

• 4+ years Adobe Analytics, implementation, including extensive use of admin functions & reporting
• Ability to support clients across workstreams that span Data Collection AND Data Activation
• Proficient in Google / Microsoft Office tools inc. spreadsheets and slide decks

Personal

• Proactive by default
• Excellent communication skills – verbal, written & presentation material + deliver
• Excellent task management skills & comfort triaging a long task list
• Enjoys working in a fast-paced, team environment

Salary and Benefits

• Bonus of up to 20% based on client and individual performance
• 7% pension
• Private medical cover
• £2k annual health and wellbeing budget
• Unlimited training & development budgets
• £10k limit on cycle to work scheme
• 4.5-day working week option
• Flexibility in working hours/location
• Summer & winter parties

How do you apply?

If you are interested in applying for the Enablement Specialist ( Adobe Analytics ) role, please do so via the link on this page or contact Digital Republic on the phone or by email.

Contact us to find out more:

Get in contact with Digital Republic Talent by sending an email to [email protected]. Check out the website at www.digitalrepublictalent.com. You can also find out more on LinkedIn, Instagram or Facebook.