Campaign Supervisor, Client Support – Central Activation – Global Media Agency – Atlanta/ Hybrid – $75,000 – $85,000 + Bens

Description

My clients, Central Activation team supports accounts by building support and executing media campaigns via a global offshore delivery network to meet performance goals across a variety of channels. The Client Support team within Central Activation works hand-in-hand with the agency accounts teams and clients to ensure the highest level of service and optimal processes and resource allocation, in order to deliver the expected results.

This Client Support Supervisor role will be dedicated to supporting one of the top clients. The Supervisor will be responsible for account management and maximizing the results of the engagement, with a focus on activation strategy, programmatic channel leadership and the operational workflows between the client and the global offshore teams. They will serve as an escalation point for the client and the offshore teams and require a solutions-focused mindset and strong customer service skill set. The ideal candidate should have a solid background in programmatic campaign management within multiple DSPs, as well as experience of working directly with clients and agency teams.

Responsibilities

• Build and grow relationships with the clients, global offshore teams, partners and internal agency teams
• Design programmatic activation strategy across platforms (with main focus on DV360 and The Trade Desk) and present recommendations to the client
• Provide campaign recommendations and tactical guidance to the offshore teams to achieve client objectives
• Ensure efficient workflows are established for collaboration between the client and global offshore teams
• Act as a cross-functional subject matter expert to provide an activation perspective to non- media teams
• Develop and present client deliverables and process documentation
• Identify and communicate account needs, concerns and opportunities for team development and business growth
• Project manage the development, roll-out and adoption of automated solutions and other tools
• Act as a point of escalation and facilitate feedback across all teams

How do you apply?

If you are interested in the Campaign Supervisor, Client Support role and want to find out more, apply via the link at the bottom of this page or contact Digital Republic Talent by email ([email protected]) or call +1 737 2567409. Check our Job Vacancies page for more job opportunities.